Privacy Policy

What This Policy Covers

This policy applies to the Junk Removal Chamblee website and to phone calls with our crew in Chamblee, GA and the surrounding area. The site is informational. It has no accounts, no logins and no online payments, so the information involved is limited.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs: your IP address, browser type, the pages you opened and the time of each request. These logs help us spot errors and keep the site running.

We also use basic analytics cookies. They count visits and show which pages people read, such as Garage Cleanouts or Appliance Removal, without telling us who you are. You can block or delete cookies in your browser settings and the site will still work.

What You Tell Us by Phone

The phone is the only way to reach us. When you call, you decide what to share. Usually that is your name, a callback number, the pickup address and a description of the items, like a sofa, an old refrigerator or a pile of drywall scraps. Sometimes callers mention gate codes or where the load sits in the garage or basement.

How We Use It

We use those details to give you a quote, schedule the job, find your home and reach you on the day of the pickup. We may also use your number to follow up about that same job. We do not sell your information or add you to marketing lists.

When Others See It

Our crew members see the job details they need to do the work. Service providers that host the site or run analytics handle the log and cookie data on our behalf. Beyond that, we share information only if the law requires it.

Your Choices

You can ask what job details we have for you, ask us to correct them, or ask us to stop contacting you. The same line you use to book a pickup, (404) 383-9607, handles these requests too. Tell us what you need and we will update our records.

Changes to This Policy

If the website or the way we work changes, we will update this page. The current version is the one posted here.